Digital Content Specialist (all genders)
Location: Porto
Salary: EUR 30,000 - 40,000
Join our global team of experts
At diconium, you will work on projects that create value from software, data, and AI, enabling businesses to achieve more with less. You will collaborate with over 2,300 fellow experts to support global leading companies in maximizing the impact of digital efforts and delivering solutions with measurable business impact. We prioritize people and genuine human connection, ensuring a supportive and inclusive work environment. And we give you maximum flexibility thanks to our hybrid workplace.
WHAT YOU CAN EXPECT
Onsite Digital User Experience (UX)
* Support the rollout of the regional onsite digital user experience improvement plan by communicating with subsidiaries the priorities for the year and working with them individually on the rollout of improvements.
Content Management System (CMS) Support
* Provide support to the local subsidiary CMS editors in the form of training, ad-hoc query resolution and raising of tickets for system bugs.
* Support subsidiaries with requests for content following the Group Client content sharing approach.
* Actively gather and collate subsidiary feedback on CMS feature improvements so that these can be shared and prioritized by the Group Client CMS Product Owner.
Onsite Content Activation
* Assist the Digital Content Manager in the rollout of templated web content ensuring best in class content is developed, at scale, for local markets and governed against our brand guidelines.
* Take ownership of creating new onsite digital content, seeking input from key stakeholders across the region.
Onsite Internal Search
* Communicate the internal search rolling plan for the region including provision of training and sharing of best practices to increase the overall usage and performance of our onsite search tool and, most importantly, improve the online experience of our customers.
Digital Communications
* Deliver the internal regional digital communications programme aimed at keeping our digital colleagues up to date with the latest news via monthly e-newsletters and webinars.
Key Goals
Implementation of the regional digital improvement programme in line with business objectives and updated annually. Delivery of ongoing CMS training, issue resolution and content sharing support. Execution of the regional onsite content strategy as outlined in the annual plan. Driving regional adoption of the Group Client onsite internal search tool through the provision of training and support. Regional understanding and awareness of the latest updates through provision of training, webinars and internal newsletters.
WHAT YOU BRING ALONG
Your Mindset:
* Customer-oriented, enthusiastic team player with a positive attitude.
* Strong sense of ownership, self-motivated, and strive for efficiency.
* Passionate about providing a market-leading onsite customer experience.
* Excellent planning, organisational, and deadline management skills.
Your Digital Marketing Experience:
* Excellent writing, editorial, and communication skills.
* Strong organisational skills, ability to multi-task, and attention to detail.
* Experience with content management systems; OpenText and First Spirit experience advantageous.
* Solid understanding of onsite content's role in digital marketing strategy.
* Producing and editing engaging digital content in line with brand guidelines.
* Basic understanding of web analytics (e.g., GA4).
* Passionate about content management and CMS trends.
Your Overall Experience:
* Excellent communication, organisation, and project management skills.
* Ability to manage multiple tasks to a high standard.
* Minimum 3 years ecommerce/digital content experience.
* Ability to build strong relationships with colleagues and stakeholders.
* Proficiency in English; other European languages (especially German) advantageous.
WHAT WE HAVE TO OFFER
Discover new skills and improve your strengths, adapt your working day to your personal lifestyle, celebrate community, sustainability, and diversity. And sweeten your working life with awesome perks and benefits!
Professional & Personal Growth: Develop yourself through training programs, free language courses, competence centers, and an active tech community.
Flexible Work-Life Balance: Benefit from hybrid work, flexible hours, parental support, and sabbaticals.
Embrace Diversity & Sustainability: Engage in our Sustainability Hub, diverse communities, and after-work activities.
Comprehensive Benefits: Enjoy public transport tickets, job bikes, health offers, supplementary insurances, a pension plan, and various discounts.
WHAT WE VALUE
At diconium, we value and recognize the unique perspectives and experiences of each individual. We welcome and cherish every application equally. We stand against any type of discrimination and harassment based on gender, age, skin color, religion, sexual orientation, origin, disability, gender identity, and other protected characteristics.
If you have any questions, feel free to reach out.
Your contact person is Mariana, mariana.barros@diconium.com
At diconium, you do your thing at your own pace, independent of time and place, equipped with flexibility, personal responsibility, and a powerful tech stack.
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