Overview
Post Date May 27, Number WEBWW-- Job Function Sales Location Lisboa Country Portugal
About the Position
Job Summary
The Sales Applications Specialist will be responsible for sales, promotion and technical support to the customers in order to guarantee the right performance of both reagents and instruments, providing our customers with solutions that adapt to their changing needs, creating a relationship of trust that will bring value to the Company in the medium and long term.
Key Accountabilities
1. Ensure the Compliance with Ethical Code.
2. Promote Werfen solutions and advise customers to improve lab organization.
3. Focusing its actions on "Value Selling".
4. Perform demonstrations and build trust in our solutions.
5. Keep clients updated on new techniques, by providing product information and
6. organizing special visits.
7. Train customers and ensure the correct performance of the solutions.
8. Provide troubleshooting for technical enquiries.
9. Solves product incidents at a technical level in coordination with specialists from the
10. Business Unit and the manufacturing companies.
11. Installation of equipment, in coordination with the Technical Service.
12. Follow up with the client looking for new opportunities for growth.
13. Control the level of service offered by the different departments of the Company in the
14. assigned accounts.
15. Responsible for a budget and should look for business opportunities.
16. Responsible for the technical solution of the profitability calculation
17. Responsible for the technical interpretation of the tender documents and the
18. preparation of the technical documents (in collaboration with KAM and the Business
19. Unit).
20. Organize special visits with Product Managers.
Networking/Key relationships
To be determined based on department needs, to include interactions such as:
21. Area Manager, Sales Manager, Key Account Manager, Sales Application Specialists
22. Manager
23. Product Manager
24. Customer Service & Logistics
25. Technical Support
26. Contracting Department
27. Minimum Knowledge & Experience required for the position:
28. Education: Bachelor´s Degree in Life Sciences
29. Experience: Laboratory experience in molecular biology, ivd market, sales and/or
30. marketing
31. Additional Skills/Knowledge:Knowledge in life sciences: molecular microbiology, autoimmunityProficient computer skills (MS Office and SAP)Fluency in English is a must, basic oral Spanish is strongly preferred.
Skills & Capabilities:
The ideal candidate for this position will exhibit the following core competencies:
Team and individual working capacity
32. Self-organized, identifies and differentiates the issues that must be prioritized, works efficiently with quality results. Works well under pressure.
Market and product knowledge
33. Maintains professional and technical knowledge about product lines and the market.
34. Shows enthusiasm and passion for all the products of his Business Line. Conveys the desire to get a better knowledge of Werfen’s products and solutions to the entire commercial network.
35. Has a deep knowledge of the market and the competition. Keeps this information
36. updated to the salespeople in order to engage and reinforce good communication among Werfen’s representatives and Clients.
37. Stablishes relations with customers based on trust and confidence.
Communication
38. Maintains professional and technical knowledge about product lines and the market.
39. Speaks clearly, concisely and is compelling in negative or positive scenarios; listens to people and gets feedback, participates in meetings constructively and he/she is skilled in speaking in public.
Strategic vision
40. His/her strategic vision and deep knowledge of the market allow him/her to foresee changing circumstances and is able to develop new plans and ideas when situations change.
Reliability
41. Accomplishes instructions, is responsive to his/her manager’s directives, suggestions and guidance, assumes accountability for his/her own actions, maintains her/his compromises; Meets work delivery deadlines on time or notifies alternative plans.
42. Sales & negotiation
43. Entrepreneurship
44. Problem Solving & Innovation
Travel requirements:
45. Daily mobility in the Portuguese territory
46. Up to 20% of international mobility