PrimeIT is an international company with more than 18 years of experience delivering the best solutions in a wide range of services: Team Extension, Managed Services, Custom Software and Nearshore.We operate in 3 main sectors – IT, Telecom & Engineering – and have a team of more than 2350 Primers involved in the development of projects all across the globe.With 19 offices, 2 Talent Hubs (Brazil and Vietnam) and a presence in over 50 cities worldwide, we enhance our partners' businesses with a different attitude based on the highest quality standards, the most advanced technology, and the best professionals in the sector.Join the PrimeIT team by sending your CV to ****** | PORTO | MADRID | BARCELONA | PARIS | LYON | NANTES | LILLE | AIX-EN-PROVENCE | BORDEAUX | GRENOBLE | TOURS | TOULOUSE | MILANO | GENÈVE | KATOWICE | WARSZAWA | WROCLAW | LONDONMain Tasks:Provide In person / Face to face, IT support in a large-scale end-user environmentRemote Support & In person/On desk/field supportWork by procedures and ticketsWarehouse, stocks control, logistics & Back-office tasksTechnical Skills:Hardware and SoftwareNetworking and securityProblem solving and critical thinkingMicrosoft tech savvyMain Technologies : MS Windows, M365, Printers, Audiovisual equipment's(cisco), iPhone & Mac, Smart pass, Active Directory, Network protocolsTech savvy with working knowledge of office and corporate products, technology adept and consumerComfortable (not an expert) with Microsoft technology and products (Excel, windows, Outlook)Good understanding of collaborative tools and its importance in the current digital working eraKnows and comprehends the importance of IT Security, Cyber Security in a corporate environmentGood understanding of computer systems, mobile devices, and other tech productsAbility to diagnose and resolve basic technical issues and beyondLanguage Skills:- English - 3 - Expert