About ThousandEyes
The name ThousandEyes was born from two big ideas: the power to see things not ordinarily possible and the ability to collect insights from a multitude of vantage points. As organizations rely more on cloud services and the Internet, the network has become a black box they can't understand. Our Internet and cloud intelligence platform delivers the only collectively powered view of the Internet, cloud and SaaS platforms, helping enterprises and service providers work together to identify problems before it impacts revenue, damages brand reputation, or halts employee productivity.
Project Manager Role at ThousandEyes
This is a unique opportunity to join our team as we build our internal Project Management processes and shape the role based on your experience. We are looking for project managers who are ready for challenges, not afraid to fail, and learn from those failures in a safe environment.
Key Responsibilities
* Lead and plan IT project implementation from initiation to closure.
* Build strong customer and internal stakeholder relationships, create robust project plans, and drive engagement towards successful completion.
* Monitor and track action items through to closure, record and manage all decisions, risks, or issues.
* Coordinate ThousandEyes project resources to drive performance.
* Contribute to continuous PMO process improvements by promoting and highlighting successful experiences.
* Act as a key contact for the customer and escalation point for project issues.
* Drive the formal acceptance of the project, contract close-out, and its acknowledgment by the customer.
We Are Looking for Candidates Who:
* Able to take a consultative approach ensuring scope and project boundaries are maintained.
* Problem solver who seeks the best solutions for both customers and the ThousandEyes team.
* Confident and clear presenter.
* Able to work creatively in an environment where not all processes are present.
* Mindset to improve existing processes when gaps/issues are uncovered.
* Proactive and independent approach to assigned tasks and discovered issues.
Requirements:
* Min. 2-3 + years of Project Management experience.
* DIRECT EXPERIENCE LEADING ALL PHASES OF THE IT SOFTWARE IMPLEMENTATION PROJECT LIFECYCLE.
* Relevant Project Management certification: PRINCE2, PMP etc.
* Strong technical acumen.
* Experience maintaining or implementing LAN/WAN environments.
* Familiarity with web technologies (deployment, maintenance, debugging) including REST APIs.
* Experience running multiple projects simultaneously with cross-team dependencies.
* Experience working with senior level customer collaborators.
Location:
We are looking for candidates who are already based either in Lisbon, Portugal OR Krakow, Poland.