Who are we?
As the founding entity of RAINBOW PARTNERS, Quanteam is a consulting firm specializing in the fields of Banking, Finance, and Financial Services. Guided by our core values of closeness, teamwork, diversity, and excellence, our team of 980 expert consultants, representing 35 different nationalities, collaborates across 12 international offices: Paris, Lyon, New York, Montreal, London, Brussels, Geneva, Lisbon, Porto, Casablanca, Madrid and Singapore. Committed to sustainability (Ecovadis Gold), diversity (gender index: 92%), and quality of work life (Best Workplace Experience), Quanteam is a forward-thinking enterprise.
Our Expertise
With a dual expertise in both business and IT, Quanteam supports its corporate clients (investment banks, asset management companies, private and retail banks, custodians, etc.) across the entire Front-to-Back spectrum in evolving their business activities and transformation projects.
Our teams are organized into 5 expertise areas:
Quantitative Finance
Risk, Compliance, and Regulatory
Operations and Finance
Transformation and Organization
Information Systems
In 2023, Quanteam generated a revenue of €74.6 million.
We are looking for a IT Service Management Specialist
MAIN TASKS:
* Manage and improve IT service management processes to ensure efficiency and effectiveness.
* Monitor, analyze, and optimize IT systems and workflows.
* Develop and maintain automation scripts using Python or other programming languages.
* Create reports and dashboards using Excel and Power BI for data-driven decision-making.
* Collaborate with cross-functional teams to resolve technical issues and enhance IT operations.
* Identify and implement continuous improvement initiatives to enhance service quality.
* Ensure compliance with IT policies, standards, and best practices.
YOUR PROFILE AND SKILLS:
* Bachelor's degree in Computer Science, Information Technology, or a related field.
* Strong experience in IT service management and operations.
* Proficiency in Python or any other programming language.
* Advanced Excel skills; Power BI experience is a plus.
* Strong problem-solving mindset and ability to work under pressure.
* Excellent teamwork, communication, and collaboration skills.
* Resilient, adaptable, and proactive approach to challenges.
* Fluent in English.
* Hybrid role based in Porto.
If you feel this opportunity is for you, send your CV and join our team