Come and work with us.Do you want to be part of a team whose motto is Play Has No Limits?
Are you Spanish native or fluent with strong English communication skills?
Looking to make your career in a multicultural environment?
So we have the perfect opportunity for you!
Your future project: join our Spanish Customer Support team.
Our client is a world market leader in gaming, specializing in home video game consoles and production.
As a customer service specialist in this project, your daily responsibilities will include:
Respond efficiently and effectively to all customers' enquiries within given timescales.Develop and maintain a full technical knowledge of the client's products and services.Deal with all correspondence as requested/required.Accurately log all calls in line with procedures.Maintain and update all job-related administrative forms responsibly.Recognize when a problem/query should be transferred to another department or a more senior member of staff.To succeed in the role, you will need to have:
Proficient level of Spanish (C1).Intermediate level of English (B1).Previous experience in Customer Service preferred.Impeccable communication skills.A calm, cool, and level-headed attitude in every situation.Excellent self-organizing skills.A proactive approach and willingness to work on your own initiative.Ability to work under pressure to achieve deadlines and KPIs.Ability to adapt to a continuously changing environment and procedures.Knowledge of Microsoft Office Pack (Word, Excel).Must hold EU citizenship or a valid work permit.Be a local candidate or willing to relocate to Lisbon, Portugal.Benefits:Competitive wages.Paid professional training.Employee discounts.Private healthcare & dental insurance (after six months of employment).Growth opportunities through various development programs.Fun and engaging company-wide initiatives, including our EverBetter wellness program.Job stability.Life-long skills and experience.Excellent work culture.Go further with Foundever.We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.
Apply today!
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