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Back Office Specialist with a Native Level of Dutch or English, PortoClient: Talent Search People
Location: Porto, Portugal
Job Category: Other
EU work permit required: Yes
Job Reference: 33ec11493258
Job Views: 28
Posted: 23.01.2025
Expiry Date: 09.03.2025
Job Description:Where will you work? Our client is one of the biggest multinationals in Porto.
What will you do? In your day-to-day:
You'll provide assistance via phone/mail/email/chat from customer simple and complex queries that impact the performance of the business.You'll guide the customers through the webshop.You'll be ensuring that the data received from the customer is accurately and timely maintained.You'll be transferring queries to the corresponding department as part of your role.Who are we looking for? You're the person we're looking for if:
You have a University level degree or similar.You have at least 1 year of experience in customer service, sales, marketing, finance, commercial or related roles (previous experience in Shared Services Centre will be valued).You have a fluent level of English.You're proficient in relevant computer applications, such as MS Office.You have good Excel knowledge.You have experience in SAP (SD module, preferably).You have strong communication skills, written and spoken.You're a team player.You're proactive, determined, and have strong interpersonal skills.You're able to adapt quickly.What do we offer? We're offering:
Contract with the company.Competitive salary.Possibilities for professional growth within the company.Opportunity to join an expanding company.Work only from Monday to Friday.Food allowance and health insurance.
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