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German Trust & Safety Specialist in Lisbon (Fixed Shifts), Costa da Caparica
Client:
Cross Border Talents
Location:
Lisbon, Costa da Caparica
Job Category:
Other
EU work permit required:
Yes
Job Reference:
abfe24d464e9
Job Views:
4
Posted:
15.02.2025
Expiry Date:
01.04.2025
Job Description:
Join us as a Content Moderator and help create a secure digital space! If you have a keen eye for detail, thrive in fast-paced environments, and are committed to online safety, we’d love to have you on our team.
Role Overview:
As a Content Moderator, you will be responsible for reviewing user-generated content to ensure it aligns with platform policies. Your role will involve monitoring and evaluating content, responding to user appeals, and collaborating with colleagues to maintain a positive online environment. Keeping up with emerging trends will also be essential to refining moderation strategies.
Key Responsibilities:
* Content Review: Assess videos, audio, comments, and links, removing any content that violates community guidelines.
* Policy Compliance: Enforce platform rules by monitoring images, text, and multimedia to ensure adherence.
* User Support: Address user appeals by providing clear explanations for moderation decisions.
* Regulatory Compliance: Work alongside your team to meet industry standards and ensure proper enforcement.
* Trend Analysis: Track and analyze new user behaviors to adapt moderation techniques and enhance online safety.
* Process Improvement: Provide feedback to optimize moderation tools and workflows.
Qualifications:
* C1 proficiency in German
* B2 proficiency in English
* EU Citizenship or Portuguese Residency Card
* Strong leadership, analytical, and communication skills
* Eagerness to learn and grow
Why Join Us:
* Competitive Salary: Get rewarded for your expertise with a competitive compensation package
* Language Bonus: Receive additional compensation for your German language proficiency
* Meal Allowance: Enjoy a meal allowance during work hours
* Transportation Allowance: Receive financial support for your daily commute
* Health and Life Insurance: Comprehensive coverage for your peace of mind
* Onsite Work Environment: Be part of a supportive and communicative team
* Relocation Package: Support to ensure a smooth relocation experience
* Fixed Shifts: Enjoy a structured work schedule with fixed shift hours for better work-life balance
Ready to take on this customer support journey? Apply now, and we'll reach out to you soon!
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