Overview:
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We are seeking a telephonic interpreter for Afghani Dari to facilitate language communication for the Limited English Proficient (LEP) community in various settings, including medical, legal, and customer service.
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Responsibilities:
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* Provide effective telephonic remote interpreting
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* Answer inbound calls in a timely manner
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* Offer superior customer service
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* Maintain strict standards of confidentiality as per the Code of Professional Conduct
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* Adhere to all policies and procedures, including professional interpretation protocols and industry-specific best practices
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* Complete training(s) and participate in ongoing Quality Assurance monitoring
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Qualifications/Experience:
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* Possess full fluency in both English and Afghani Dari
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* Demonstrate technology proficiency in web-based platforms, email, and Microsoft Word
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* Have access to a landline phone for sound quality
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* Ensure an interpreting space that is quiet, secure, and free from outside noises
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* Hold at least 2 years of professional interpreting experience, preferably with certifications or trainings in the field
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* Possess proof of 40+ hour medical interpreting training, such as Bridging the Gap or Cross-Cultural
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We value dedication to helping people thrive in an increasingly global environment. If you are interested, please apply and include a copy of your resume highlighting your interpreting experience.