Ready to join a leading company and provide top-notch customer support from the comfort of your home?
If you're fluent in Dutch, have strong communication skills, and are looking for a remote opportunity in Portugal, this is your chance to become part of a multinational team. Work remotely if you reside 100 km or more from Lisbon, or enjoy the vibrant city life if you're closer!
Your responsibilities as a Dutch Customer Support Representative: Assisting customers via phone, email, and live chatHandling inquiries regarding products, services, or technical issuesProviding accurate and timely information to customersResolving issues by identifying the best solutions in line with company policiesMaintaining high levels of customer satisfaction through excellent communicationCollaborating with other departments to ensure customer issues are resolved efficientlySkills, qualifications, and interests required: Languages: Native-level Dutch speaker + good command of English (minimum B2)Local residency in PortugalEducation: High school diploma or equivalentExperience: Previous experience in customer support or related fields is a plusPersonal qualities: Strong problem-solving and multitasking skillsExcellent communication and interpersonal abilitiesAbility to work independently and stay motivated in a remote setupResidency requirements: Portuguese residence permit or EU citizenshipWhat's in it for you? Work setup: Remote position if you live at least 100 km from LisbonContract type: Fixed-term contract for one year, renewable annuallyA good fixed salaryA bonus structureReal opportunities to grow within different career pathsYour Future Company
Join a multinational organization recognized as one of the top customer service providers globally. Whether you're working remotely or in Lisbon, you'll be part of a diverse team of professionals representing over 80 nationalities.
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