Job Description:
Responsibilities - your mission
The jobholder will be a key contributor of the Airbus SAP FI Accounting Systems support team.
On the S/4 HANA SAP solutions covering accounts receivable, payables processes and Travel Expenses, the jobholder will have the responsibilities to support Airbus worldwide accounting users network, for 80+ legal entities of the 3 Airbus divisions.
The main tasks and responsibilities will include:
Incident support:
* Collect incidents through ticketing system
* Analyze incidents according to priority
* Understand the issue and be able to reproduce the case
* Propose and apply a solution to fix.
* In case needed, connect to Headquarter expert teams or development teams for solution
Functional & Technical Support requests:
* Collect functional support requests through ticketing system
* Identify interface issues between various SAP & non-SAP systems (SupplyOn, Taulia, KDS, Highradius,..) and resolve with the corresponding expert
* Analyze and Answer to the end-user requests
Small system evolution requests (SAP FI/CO customizing adaptations)
* Collect small systems evolution requests
* Analyze the requests and design the solution
* Customize, test and deliver the solution
* Participate to integration test phases
For these tasks, the jobholder will:
* Prioritize the topics in connection with SAP FI product responsible in Headquarter
* Validate the solutions with SAP FI product responsible in Headquarter when needed
* Update relevant SAP FI product documentation (customizing dossier,….)
* More generally, the jobholder is responsible for the quality of the whole support process and proposes permanent improvements in process or ticketing tools.
Requirements - our ideal candidate will have
* 2 to 10 years of experience in Finance / IT
* Good understanding of Business Processes in the Finance area (P2P, O2C, T&E)
* Basic technical skills: data extraction, files exchanges, SAP database knowledge, interfaces with cloud solutions
* Ability to understand, navigate within a complex application architecture
* Basic knowledge on SAP FI customizing
* Ability to identify, clarify, reproduce and resolve incidents
* Self-motivated problem solver and quick learner
* Good analytical problem solving and fact-finding skills
* Well-developed written and verbal communication skills.
* Customer oriented and team spirit
* Flexibility and capacity to work effectively in a dynamic and changing environment
* Strong relationship building skills, internally within IT and with business users.
* Language Skills: Negotiation level in English
Benefits - what’s in it for you
* Diverse career opportunities within Airbus European core countries or in other regions around the world.
* A hybrid working model, allowing you to combine onsite and offsite work.
* A modern office at Parque das Nacoes, well connected to public transportation.
* A motivated and fun crew to grow and build and shape the GBS together.
* An intense and exciting onboarding experience.
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.
Company:
Airbus Portugal SA
Employment Type:
Permanent
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Experience Level:
Professional
Job Family:
Financial Expertise