Business Analyst Role
This role is about driving our In-Person Payments strategy, vision, and product development.
Main Responsibilities:
* Articulate clear user stories and acceptance criteria by translating complex business requirements into well-defined product requirements.
* Own and manage product backlogs by prioritizing and balancing the needs of customers and stakeholders.
* Support the Product Manager by translating the product vision and strategy into a well-defined product roadmap.
* Have a pulse on the in-person payment market, conducting discovery and analysis across various geographies, customer verticals, and payment solutions.
* Coordinate and manage with third-party vendors, ensuring timely delivery of product initiatives.
* Create strong feedback loops with customers and commercial teams to better understand their pain points.
* Owning end-to-end new features and enhancements to existing solutions, working collaboratively with wider stakeholders.
* Create training materials and train internal and external commercial teams on our product, features, and usability.
Requirements:
* A strong understanding of POS and the Merchant Acquiring business, including technical knowledge.
* Minimum 4 years experience as a Business Analyst, Product Owner, or Product Manager working on B2B solutions in an agile environment, preferably in Payments, Banking, or for a FinTech company.
* A self-starter with the drive to get the job done.
* Experience building B2B tech products, working closely with development teams, talking to clients, and engaging with internal & external stakeholders and third parties.
* Strong interpersonal and communication skills, comfortable presenting to senior internal and external stakeholders.
* Experience working on greenfield projects and seeing them through from ideation to launch.
* An eye for detail and comfort in brainstorming and individually problem-solving.
Hiring Process:
* First Interview: 30-minute introductory chat led by the Talent Acquisition Partner.
* Second Interview: 1-hour deep-dive with the Product Manager (POS) to explore your experience and skills.
* Home Test: A 5-day home test to assess your technical abilities.
* Final Interview: 1-hour session with the Product Lead and Head of Talent Acquisition for final alignment.