Job Title: IT Support Analyst (m/f) - Hybrid (Porto)
About Us
Match Profiler is an Information Systems consulting firm, working in the national and international market since 1999. We empower our clients with multidisciplinary competences and know-how in IT to contribute, optimize, and move forward.
About the Role
We are currently recruiting professionals who can excel as IT Support Analysts in a hybrid environment based in Porto. As part of our team, you will be responsible for delivering high-quality support services to our clients.
Responsibilities
* Provide expert-level technical support to desktop systems and remote administration tools.
* Analyze trends, estimate future needs, and make recommendations based on sound conclusions.
* Identify potential problems before they arise and take corrective action.
* Understand business line needs and offer solutions for service improvements.
* Maintain strong understanding of new controls around IT Security.
Requirements
* At least 10 years of experience in IT Support.
* Broad knowledge of Windows technologies.
* Familiarity with batch/scripting.
* Excellent communication skills.
* Team spirit, proactivity, and time management skills.
* Strong English language skills (minimum B2).
* French Speaker is an asset.
What We Offer
* Personalized support from your team.
* A manager who values your motivations and suggestions.
* Opportunities to celebrate victories together.
* Constant feedback on your work.
* A network of partnerships offering exclusive discounts.
How to Apply
Please submit your CV to Match Profiler's HR team for consideration.