** IMPORTANT: If you are not located in GMT / WET / CET and are not authorized to work in a country located in these timezones, your application will be rejected ** We´re a leading Mobile Engagement Platform designed for community banks and financial institutions, helping them deliver personalized experiences to customers through smart campaigns, in-app messaging, and real-time engagement. Though we may be a start-up on paper, we´ve been delivering to our customer base for over ten years!
Overview We´re hiring an Associate Product Manager to support our innovation initiatives, including GenAI and integrations across our growing ecosystem. A great entry or mid-level role for self-starters, you´ll support an established product and dev team by making sure we deliver against our roadmap. We promote from within, so if you´re light on traditional PM experience but know GenAI, fintech, and want to shift career paths to a Product focus, we´d like to see your CV.
Key Responsibilities
? Play a critical role in defining (alongside PMs and Head of Product) the roadmap for Pulsate features and integrations, aligned with Pulsate's product vision.
? Partner with customers, Sales, and other internal teams to identify high-value use cases for data, AI and third-party integrations.
? Collaborate with cross-functional teams to scope, prioritize, and deliver product initiatives.
? Work closely with technical teams to evaluate and select the right AI models, data sources, and integration approaches.
? Develop and write clear product requirements, user stories, and acceptance criteria.
? Stay current on the rapidly evolving AI landscape, banking technology ecosystem, and regulatory considerations.
What We're Looking For
?? AI, Comp Science, and/or Data management experience, ideally in fintech, banking technology, martech, or AI-powered products.
?? Bonus if you've specifically worked on GenAI capabilities (text generation, summarization, personalization, etc.).
?? An understanding of APIs and system integrations in the banking/financial services space (e.g., core banking, CRM, marketing automation).
?? Strong technical fluency — able to collaborate with engineers and data scientists without needing to code yourself.
?? Excellent communication and stakeholder management skills, especially with remote teams.
??Experience writing stories, prioritizing work, and tracking tickets using JIRA or similar tools.
Nice to Haves
? Previous Fintech experience, especially in a startup space, and a basic understanding of the US banking system.
? Experience with LlamaIndex, OpenAI APIs, or similar GenAI tooling.
Salary is competitive and will be dependent upon your country of residence.