Responsibilities:
1. Design, Implement and Automate large scale distributed systems.
2. Build tools and automation to help Five9 achieve better availability, scalability, latency and efficiency.
3. Work with Engineering teams to deliver high quality software in fast-paced environment.
4. Monitor production and development environments to build preventive measures to enable a fail-safe experience to our customers.
5. Document and communicate clearly to architect and implement solutions.
6. Work closely across teams and bridge the gap between product managers, architects, and implement reliable consistent solutions.
7. Work with delivery teams on software improvements to achieve higher availability and lower MTTD.
8. Expertise to debug and support production issues.
Requirements:
9. 5+ years of professional software development life cycle / DevOps / production operations experience.
10. 2+ years of systems support, debugging and networking experience.
11. 2+ years of public cloud experience (GCP, AWS or Openstack).
12. Excellent problem solving and analytical skills.
13. Strong development and infrastructure as code experience using one or more programming languages – Terraform, Python, other scripting languages.
14. Orchestration and container management know-how with Kubernetes, Helm, GKE and Docker.
15. Experience with config management tools such as Ansible, Puppet or Chef.
16. Experience with SIP telephony applications such as Freeswitch, Asterisk, Kamailio and WebRTC is a plus.
17. Experience with Incident Management Process, SRE best practices and continuous improvements.
18. Ability to prioritize tasks, work independently and collaboratively within and across teams.
19. Strong verbal and written communications skills.
20. BS in Computer Science or equivalent experience.
Benefits:
21. Five9 Shares
22. Bonus Scheme
23. 10% Flex Benefits
24. Meal Allowance
25. Medical Insurance
26. Life Insurance
27. 25 day Annual Leave + Public Holidays
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Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
Our headquarters are located in the San Francisco Bay Area with global hubs in the United Kingdom, Germany, Philippines, Portugal, and Australia.
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Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.