Descrição da Função
We are recruiting for the position of
Field Delivery Specialist
Main responsabilities:
• Case intake, case management, case prioritization and escalation, performance management and process improvements; • Works in partnership with Regional Delivery Managers and Regional Process Managers to ensure process/policy/system changes & optimizations are implemented; • Leverages control tower reporting to oversee the operation in the region. • Coordinates large ad hoc requests or projects (perform capacity assessment, assess ETA for resolution, agrees on frequency of status updates).
Who you are?
• Able to engage at Sales Leadership Level • Process and Execution Knowledge on Service Delivery. • Excellent analytical and data storytelling skills.
What do we have to offer?
• Contract with Adecco Human Resources; • The chance to work for a multinational company operating in the field of computer programming; • Hybrid working system; • Salary conditions in line with the offer.
Clique aqui para se candidatar!
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