Job Title: Marketing Channel Delivery Manager
Adecco is seeking a Marketing Channel Delivery Manager to join one of our large clients in the wellness sector in the Lagoas Park area.
Key Responsibilities:
* Support Channel Delivery service activities within EU Cluster markets, collaborating with the Marketing Channel Delivery EU Clusters Lead, BUs, BOPs, Digital, and Channel Teams.
* Develop digital strategies and goals that meet the needs of HCP and Patients, ensuring adherence with Global standards, compliance, legal and business requirements, on time and efficiently.
* Campaign Management capabilities through execution of outbound marketing programs, including e-mail marketing.
* Manage and oversee Omnichannel reporting to measure omnichannel performance and guarantee KPIs consistency across Global standard dashboard.
* Provide a robust Samples Management service, ensuring compliance and efficiency.
Main Role Responsibilities:
* Responsible for the day-to-day operations and management of omnichannel service providers, ensuring on-time delivery across channels and campaigns.
* Demonstrate to internal customers the value of Marketing Channel Delivery services and drive positive customer satisfaction through results.
* Work with enabling functions to ensure delivery of global/local omnichannel and content deployment plans.
* Serve as local expert to advise omnichannel teams on how to structure and implement a successful omnichannel strategy to enhance the customer experience.
Requirements:
* BA Required; MBA or equivalent Master's-level education preferred.
* Demonstrate passion for digital and innovation.
* 3+ years digital marketing or equivalent experience in the pharmaceutical sector is preferred.
* Influence and communications skills - ability to generate credibility.
* Team working, decision making and up-to-date knowledge on digital trends and best practices.
* Ability to work with metrics and KPIs to evaluate and optimize digital performance.
* Demonstrated agility and ability to independently drive program completion.
* Fluency in English.