Customer Service for Biotech – Swedish speakerRemote position based in Lisbon or Porto.
If you are a communicative person who is looking for a new career path and understands the importance of delivering the best customer service, you are the perfect match for this job opportunity! At Teleperformance Portugal, you will have the opportunity to work in a fast-growing company within a multicultural environment. You will support our client by providing phone and written customer advice for customers from all over Europe. Build a successful career in one of the best companies to work for in Portugal!
Our ClientOur client is a US pharmaceutical company specializing in vaccine development. It is headquartered in Gaithersburg, Maryland, with additional facilities in Rockville, Maryland and Uppsala, Sweden. The company's corona vaccine has been officially approved in the EU since December 2021, being the fifth vaccine to be approved by the EU.
ResponsibilitiesDelivering an outstanding customer experience at every opportunity, as a result of your commitment, passion, and dedication to excellence;Placing orders from customers on the online shopping website;Creating opportunities and value for employees, clients, customers, communities, and shareholders.Your ProfileFluent level of written and verbal communication skills in Swedish;Good level of written and verbal communication skills in English (minimum B2);Great listening and communication skills;Aptitude for problem-solving;Dynamism and team spirit.Our OfferExcellent work opportunity in a leading multinational company;Stable work and career progression;Intensive training and integration phase;Private health insurance since day one in the company;Possibility to live in one of our company apartments;Complimentary organized sport activities and events.Teleperformance PortugalTeleperformance Portugal is one of the 25 best companies to work for in Europe, as recognized by the Great Place to Work Institute. TP was also distinguished as Best and Largest exporter and Best Contributor to Employment in Portugal, by Exame magazine! With more than 12,000 employees from 111 nationalities, our team provides services in 35 languages. We are a multicultural, highly skilled, and deeply knowledgeable team. Teleperformance Portugal has a wide range of integrated omnichannel solutions, technology, and the highest security standards in the market. Whoever you are, wherever you are from, join us and find your place at Teleperformance Portugal.
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