Technical Product Manager - GenAI (Remote in EU)IMPORTANT: If you are not located in GMT / WET / CET and are not authorized to work in a country located in these timezones, your application will be rejected.
We're a leading Mobile Engagement Platform designed for community banks and financial institutions, helping them deliver personalized experiences to customers through smart campaigns, in-app messaging, and real-time engagement. Though we may be a start-up on paper, we've been delivering to our customer base for over ten years! As we continue to evolve, AI-driven features and third-party integrations are becoming increasingly important to our product roadmap.
We are seeking a Product Manager to take ownership of our most data-critical features like GenAI and third-party integrations, driving innovation and ensuring seamless connectivity across our growing ecosystem.
Role OverviewIn this role, you will lead the strategy, planning, and delivery of features that leverage data, predictive/generative AI and expand Pulsate's integrations with core banking systems, CRM platforms, data enrichment providers, and more. You will work closely with engineering, design, data science, marketing, and customer success teams to deliver impactful capabilities for our clients.
Key ResponsibilitiesPlay a critical role in defining (alongside the Head of Product) the roadmap for Pulsate features and integrations, aligned with Pulsate's product vision.Collaborate with cross-functional teams to scope, prioritize, and deliver product initiatives.Partner with customers, Sales, and other internal teams to understand needs and identify high-value use cases for data, AI and third-party integrations.Work closely with technical teams to evaluate and select the right AI models, data sources, and integration approaches.Develop and write clear product requirements, user stories, and acceptance criteria.Stay current on the rapidly evolving AI landscape, banking technology ecosystem, and regulatory considerations.Own release planning and communication for data-driven, AI, and integration features, ensuring stakeholders are informed and equipped for successful launches.Track key metrics to assess the impact and adoption of new features and iterate based on data and feedback.What We're Looking ForMinimum 5 years of product management experience, ideally in fintech, banking technology, martech, or AI-powered products.Experience working on AI/ML features — bonus if you've specifically worked on GenAI capabilities (text generation, summarization, personalization, etc.).Solid understanding of APIs and system integrations in the banking/financial services space (e.g., core banking, CRM, marketing automation).Strong technical fluency — able to collaborate with engineers and data scientists without needing to code yourself.Customer-centric mindset, with a proven track record of translating user needs into successful product outcomes.Experience managing full product lifecycle from discovery to delivery to iteration.Excellent communication and stakeholder management skills, especially with remote teams.Familiarity with compliance/security considerations in banking or financial tech is a plus.Experience writing stories, prioritizing work, and tracking tickets using JIRA or similar tools.Nice to HavesPrevious Fintech experience, especially in a startup space, and a basic understanding of the US banking system.Experience with LlamaIndex, OpenAI APIs, or similar GenAI tooling.Previous work in mobile engagement or customer communication platforms.Seniority levelMid-Senior level
Employment typeFull-time
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