Porto, Portugal, PT
Job Description:
Come and work with us.Do you want to contribute to an outstanding customer representative service?
Are youPortuguesenative or fluent with strongEnglishcommunication skills?
Looking to make your career in Porto in a multicultural environment?
So we have the perfect opportunity for you! Your future project: join ourPortuguese Customer Advisorteam.
As a customer advisor specialist, your daily responsibilities will include:
Provide first contact resolutions to customer queriesOffer specialized customer support through written and phone communicationBuild meaningful relationships, answering customers' questions in a courteous, friendly, and professional mannerMeet and exceed our customer service quality goals, compliance regulations, and productivity targetsCreate amazing customer experiences that people value and we are proud ofFollow the direction of management and provide feedbackTo succeed in the role, you will need to have:
Native or proficient level ofPortuguese(C2)Intermediate level ofEnglish(B1)Strong communication skills – with excellent phone conversation skills, attentive listening, and superior writing skillsAnalytical and problem-solving skills with strong attention to detailDesire to learn and advance, be a curious investigator and problem solverMust hold EU citizenship or valid work permit for PortugalBe a local candidate or willing to relocate to Portugal (work on site - Porto)Benefits.Central location with good public transportation connections (Train station and Bus Station at walking distance)Competitive wagesPaid professional trainingEmployee discountsPrivate healthcare & dental insurance (after six months of employment)Growth opportunities through various development programsFun and engaging company-wide initiatives, including our EverBetter wellness programGym at the officeJob stabilityLife-long skills and experienceExcellent work and office cultureGo further with FoundeverWe believe in memorable associate experiences.
Here, you can improve your quality of life and grow your career.
Apply today!
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