Job Title: Fully Remote Travel Customer Advisor - French & English
About the Role
We are seeking a highly skilled and experienced travel customer advisor to join our team on a fully remote basis. As a key member of our team, you will be responsible for providing exceptional customer service to clients across various languages.
Key Requirements
* Residency in Portugal is mandatory.
* C2 to native French and B2+ English language proficiency, both spoken and written.
* A valid residence card for Portugal or a EU member state passport is required.
* Previous customer service experience is essential.
Responsibilities
1. Respond to customer inquiries related to travel and tourism services.
2. Assist with bookings, cancellations, and itinerary adjustments.
3. Provide expert guidance and solutions for travel-related concerns.
4. Maintain high customer satisfaction through efficient and empathetic support.
Why Work with Us?
As a travel customer advisor with our team, you will have the opportunity to:
* Gain valuable experience in the tourism sector.
* Work remotely from anywhere in Portugal with rotational schedules.