Application Production AS400/DB2 - 100% on-site
We are a Portuguese technology consulting company with a strong outward look to the rest of Europe. We have 10 years of experience in the market and reached the status of “large company” in 2018. We now have more than 350 associates and we keep growing, with offices in Lisbon, Porto, and Leiria, as well as projects in more than 20 countries. Our company is part of the national top 10, with a growth of 250% in the last years.
Work-life balance is part of our DNA. We focus on win-win-win relationships, defining every moment of interaction as an experience with unique conditions. Working with Affinity is a “Lifetime Experience” where you will have the opportunity to demonstrate all your potential and to be successful on every level.
What you need to have/know:
* A minimum of 5 years overall IT experience, including at least 1-2 years in L1 and L2 support.
* Solid background in providing L2 application support to end-users, covering ticket monitoring, incident resolution, root cause analysis, and proper escalation according to established guidelines.
* Strong troubleshooting skills in AS400 and Unix, enabling you to efficiently diagnose and resolve system issues.
* Advanced knowledge in writing and executing SQL queries for data extraction, manipulation, and comprehensive data analysis.
* Experience with production support tools such as ServiceNow and JIRA; familiarity with Olympic/Midas systems is an advantage.
* Fluent in English with strong communication skills.
What we expect from you:
* Will to exceed expectations (your own and the ones defined by Affinity);
* Exceptional skills and the will to acquire more;
* Good people skills (not just in terms of technology, language, and platforms), team spirit, and pleasant disposition;
* Autonomy, proactivity, and focus (even under pressure);
* Obsession for doing things right, and ability to prioritize;
* Versatility (you can be a fan of BYOD or not);
* Ability to innovate and evolve in a market in constant mutation.
What will encourage you:
* Being part of a company that has a disruptive action in the technology market;
* Being part of a technology focused on relationships, simplicity, and efficiency;
* Accessing a generative career directly proportional to your performance and interest;
* The real possibility of being part of our company staff.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Human Resources
Industries
IT Services and IT Consulting
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