We are a Portuguese technology consulting company with a strong outward look to the rest of Europe. We have 10 years of experience in the market and reached the status of "large company" in 2018. We now have more than 350 associates and we keep growing, with offices in Lisbon, Porto, and Leiria, as well as projects in more than 20 countries. Our company is part of the national top 10, with a growth of 250% in the last years.
Work-life balance is part of our DNA. We focus on win-win-win relationships, defining every moment of interaction as an experience with unique conditions. Working with Affinity is a "Lifetime Experience" where you will have the opportunity to demonstrate all your potential and to be successful on every level.
What you need to have/know: 3 years of experience in L1 and L2 support, including monitoring, incident resolution, root cause analysis, and escalation to development and infrastructure teams.Strong troubleshooting skills in AS400 and Unix, with the ability to diagnose and efficiently resolve system issues.Proficiency in SQL queries for data extraction, manipulation, and analysis in large databases.Familiarity with production support tools, such as ServiceNow and JIRA.Fluent in English with strong communication skills.What we expect from you: Will to exceed expectations (your own and the ones defined by Affinity);Exceptional skills and the will to acquire more;Good people skills (not just in terms of technology, language, and platforms), team spirit, and pleasant disposition;Autonomy, proactivity, and focus (even under pressure);Obsession for doing things right, and ability to prioritize;Versatility (you can be a fan of BYOD or not);Ability to innovate and evolve in a market in constant mutation.What will encourage you: Being part of a company that has a disruptive action in the technology market;Being part of a technology focused on relationships, simplicity, and efficiency;Accessing a generative career directly proportional to your performance and interest;The real possibility of being part of our company staff.Seniority levelMid-Senior level
Employment typeFull-time
Job functionInformation Technology and Engineering
IT Services and IT Consulting
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