Trust & Safety Associate - Lert In this role, you are required to solve routine problems, largely through precedent and referral to general guidelines.
Your expected interactions are within your own team and direct supervisor.
You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments.
The decisions that you make would impact your own work.
You will be an individual contributor as a part of a team, with a predetermined, focused scope of work.
Key Responsibilities: Deep familiarity and passion for the internet, internet platforms, and internet culture.Ability to work under pressure and tight SLAs with a high degree of efficiency and quality.Ability to work well individually and as part of a team.Ability to work differing rotations-shifts and non-standard work hours.Flexibility in meeting changing business needs in a fast-paced environment.Commitment to quality, efficiency, and effectiveness.Good skills level in the use of web browsing related tools. Minimum Qualifications: Over 18 years of age.Primary skill - Microsoft Office.Market Language level C1 for German.English level B2 or above.Strong coping, emotional resilience, and stress-management skills.Excellent comprehension and communication skills.Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client guidelines.Strong attention to detail.Comfort synthesizing and analyzing information from multiple streams.Strong critical thinking and decision-making skills. Qualifications: High School Diploma or GED.1 to 3 years of experience.Languages: English (C1), Portuguese (B2). Location: Lisbon.
What would you do: Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies.
The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses.
The Legal Enforcement Response Team (LERT) specializes in the thorough analysis of legal and regulatory documentation.
Its primary function is to review and evaluate documents using clear and detailed guidelines to ensure regulatory compliance.
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