About This Role
You have a passion to provide problem-solving strategies to customer systems? Are you interested in designing and delivering operational changes through technology solutions?
With Contentserv, retailers and brand owners create path-breaking product experiences of the future - using the full potential of modern technologies.
Our goal is to revolutionize the everyday lives of marketing and product teams - our innovative, holistic platform focuses on time-to-value.
Your Role as Site Reliability Engineer
In your new role as Site Reliability Engineer, you will support us right in the heart of our SaaS, as an integral member of the Site Reliability Engineering team.
You will be responsible for the Contentserv product, working in close relations with our software developers and infrastructure engineers, but also with our security and QA colleagues.
Current Tasks with Opportunity to Grow
1. Develop, maintain, and support our own Docker-based workloads
2. Own the product deployment and upgrade process end to end
3. Support and troubleshoot running customer-facing services
4. Work 50% of your time with our product teams, ensuring much-needed improvements get defined, explained, worked on, and rolled out
5. Continuously help improve both our product and the infrastructure underneath, by taking the responsibility together with your team
6. Define reliability metrics and ensure they are kept by all the systems you oversee
7. Be part of our On-Call and On-Duty rotations
Your Profile
We're looking for someone with:
* Minimum 2+ years proven experience with Linux CLI
* Minimum 2+ years proven experience with Docker or other container technology
* Minimum 3+ years proven experience with BASH and one of PHP/Python/Golang
* Minimum 1+ years proven experience with GIT
* Good knowledge over a multitude of technologies (from Linux Kernel and Load Balancing to PHP, AWS S3, from container orchestration to MySQL/MariaDB and Elasticsearch)
* B2 English
Preferred Qualifications
We'd love it if you had:
* 1+ years proven experience with configuration management tools (Ansible; Saltstack; Puppet; Chef etc)
* 1+ years proven experience with Kubernetes
* 3+ years proven experience managing clustered Linux servers
* 2+ years experience working in a team, on large GIT projects
* 3+ years proven experience with GitLab CI (or other similar automation tools)
* 3+ years proven experience with Prometheus and Grafana
* 2+ years proven experience managing Elasticsearch clusters
* 2+ years proven experience managing MySQL / MariaDB
* Proven experience troubleshooting complex issues
Your Personality
We're looking for someone who:
* Communicates effectively and documents their work
* Is curious and wants to find the root cause of problems
* Is customer-focused and takes initiative to solve problems
* Takes ownership of their work and is proactive in implementing improvements
Why Join Our Team?
We offer:
* A versatile job with high personal responsibility and global challenging tasks
* A professional, international working environment with flat hierarchies and short decision-making paths
* A co-operative and respectful corporate culture with fun at work and room for own ideas
* The chance to learn, develop and grow with the support of our whole international team
* Flexible work schedules and work location (remote, onsite or mixed)
* Competitive salary
* Corporate healthcare insurance plan (after probation period)
* Access to Company Mobility Program
* Extra paid leave days package
* Therapy sessions as part of the Employee Assistance Program
* A modernly equipped and pet-friendly workplace