Content Moderator for Social Media – German speaker
Are you passionate about the online world? Do you have an eye for details? Do you have excellent written and verbal communication? Then, join our team as a Content Moderator for Social Media!
In this role, you will review and moderate business content posted on Social Media, working on the German market and helping to build a better experience for our users.
We guarantee you a great work environment, as well as the best work conditions to help you achieve your professional goals!
Our client
Our client is one of the leading Social Media companies worldwide. Social interaction has been reinvented, and today, hundreds of millions of users communicate through Social Media.
What you'll do
* Review and moderate online content posted on the German market;
* Ensure that all information uploaded by users follows the guidelines based on client’s policies;
* Become knowledgeable about policies and community standards;
* Provide and follow best practices to better achieve client’s KPIs;
* Use the learned knowledge to propose improvement ideas, either internal or external.
What you'll need
* Natural fast learner, capable of developing skills within a short period;
* Fluent written and verbal communication skills in German;
* Good written and verbal communication skills in English (minimum B2);
* Ability to distinguish self-beliefs from moderated content and policies;
* Empathy;
* Motivation and a positive attitude;
* Experience in dealing with high volumes of online content;
* Availability to work in 24/7 rotating shifts, from Monday to Sunday (mandatory).
Benefits
* Excellent work opportunity in a dynamic leading multinational company;
* Stable work and career progression;
* Investment in training and personal development;
* Respectful and inclusive environment;
* A wealth of opportunities to progress and move between business areas;
* Flexibility & Work/life balance;
* Modern and centrally located buildings with cafeteria facilities and excellent public transportation connections;
* Free healthy meals available to all employees;
* Health Insurance from day one;
* Free company events and activities;
* Floor animation activities, with prizes every month.
Teleperformance Portugal
TP Portugal is one of the 25 best companies to work for in Europe, according to Great Place to Work. With more than 14,000 employees for 67 markets, TP Portugal provides services in 37 languages. With a multicultural, highly qualified, and deeply specialized team, it offers a wide range of integrated omnichannel solutions.
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