German-Speaking Customer Service Advisor Wanted in Athens, Gafanha da Nazaré
Client:
City Job Offers
Location:
Athens
Job Category:
Other
EU work permit required:
Yes
Job Reference:
a5d64dc860a1
Job Views:
18
Posted:
Expiry Date:
Job Description:
Are you a troubleshooting person and your language is German? We offer you an exciting position with great benefits and career opportunities in sunny Greece.
About the Company
It is a global leader in secure payments and trusted transactions. They are at the forefront of the digital change that is shaping new ways of paying, living, doing business and building relationships that pass on trust along the entire payments value chain, enabling sustainable economic growth.
Your Profile
* German proficiency mandatory and fluent English (B2)
* Strong focus on customer needs
* Able to balance a customer-oriented and a results-driven approach
* Strong communication, problem-solving, and active listening skills
* Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment
Your Responsibilities:
* Identify customers' needs to diagnose and resolve problems
* Solve customer queries and concerns regarding the company's products as well as deliveries, returns, refunds
* Use a multichannel approach to speak with customers (voice, email, social media)
* Cross and upsell additional products
* Handle calls from customers who have ordered or bought product/s
What We Offer:
* Full-time position
* Competitive salary + bonus
* Extra incentives and over-achievement bonus
* Real growth opportunities to advance in your career
* Relocation Package for candidates coming from abroad (Includes flight reimbursement, Hotel / Airbnb, transportation, restaurant, car rental, food shopping ticket)
* Receive a bonus for referring your friends
* Possibilities to grow inside the company
Apply now and begin a new life in Athens
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