Do you have experience in customer service? Are you fluent in French? We're looking for you!
Our client is a multinational chemical and gas company. It is the world's largest industrial gases company in terms of market share and revenues.
Tasks
What will you be doing?
- You will provide assistance by phone, email or chat for simple and complex customer questions that have an impact on the company's performance.
- You will guide customers through the online store.
- You will ensure that customer data received is stored accurately and on time.
- Transfer requests to the appropriate department.
Requirements
You're the person we're looking for if:
- You have a high school diploma
- You are able to communicate effectively by telephone and e-mail with customers on a daily basis.
* You have a C2 level in French and B2 in English.
-You are proactive and determined to respond quickly to actions.
- You have a basic knowledge of SAP and Office tools.
- You are able to work as part of a results-oriented team.
- You are ready to take on new challenges and actively contribute to the success of the company's digital transformation project.
- You are able to collect, interpret and use data effectively, driving digital transformation.
Benefits
- Full time job
- Competitive salary
- Long-term temporary contract directly with the end company
- Annual bonus health insurance
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