IT Technology Services Specialist (f/m/d) SAP Digital Manufacturing in region EMEA/MEE
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
What you`ll do :
SAP Cloud Application Services leads customers to run their business through Cloud Adoption, Managed Operations, and Continuous Innovation.
* Simplifying management of customer SAP cloud solutions
* Handle day-to-day operations and improvement of customer application landscape with hands-on expertise
* Boost consumption of continuous innovation and enable clean core with SAP accountability
* Drive more value from SAP solutions by linking solution expertise with detailed customer knowledge
We are seeking a IT Technology Services Specialist (f/m/d) SAP Digital Manufacturing for Cloud Application Services Delivery Center EMEA/MEE within the CAS Family.
Your tasks are as follows:
* Understand customer's requirements and provide solutions
* Implement changes in alignment with business processes & solution architecture
* Analyze and resolve application incidents
* Plan and perform maintenance of customer systems
* Identify potential improvements
* Address customer challenges and escalations in a proactive and structured manner
What you bring:
* Bachelor's degree in IT & Business Management, Engineering or a related field
* 2+ years of hands-on experience in SAP Solution Area Digital Manufacturing (e.g. Resource Orchestration, Production Connectivity Model, Production Process Designer)
* Being involved in full cycle implementation in SAP Digital Manufacturing
* First experience in Production Planning (PP), Integrated Business Planning (IBP) or Advanced Planning & Optimization (APO) are beneficial but not a must
* Customer orientation, result driven and execution focus
* English is a must
Meet your team :
Within Adoption Services Center (ASC), the Cloud Application Services (CAS) team is responsible for delivering high quality services to our RISE customers post go live especially in the operations phase.
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
We win with inclusion
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone feels included and can run at their best. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer.
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender, sexual orientation, gender identity or expression, protected veteran status, or disability.
Requisition ID: | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.
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