Responsibilities:
You are part of the Fast Data Quality Management System. QMS functions as an independent unit responsible for the performance evaluation of data collectors, operational incident investigation, third-level customer support for the RunningBall product, and continuous improvement of data collection processes and product quality. In your role as Quality Control Administrator, you are responsible for operational third-level customer support, investigating operational incidents, conducting in-depth quality checks on the data over TV, and post-match evaluation of data collectors to determine the quality of the fast data product.
What’s Your New Role About?
1. Match Evaluation: Post-match evaluation according to standard operational procedures for both Scouts and Supporters.
2. Quality Checks: Conduct in-depth checks of the match data with video picture analysis.
3. Incident Investigation: Ensure operational incidents are properly investigated and escalated internally and externally.
4. Third Level Customer Support: Deal with match data quality-related client queries.
Desired Qualifications:
1. Knowledge around metrics to determine data quality.
2. Sufficient multitasking skills to observe data on various platforms in real-time.
3. Ability to conduct repetitive tasks according to SOPs with high-quality output.
4. Time Management: Ability to work under pressure and prioritize tasks.
5. Flexibility: Willingness and ability to work in a 24/7 live environment, including weekends, night shifts, and public holidays.
6. Teamwork and Collaboration: Ability to work well within a team and deliver tasks independently.
7. Experience with launching investigation processes and client communications.
8. Excellent command of English in verbal and written form.
9. Profound knowledge of technical devices and MS Office package.
10. Sports knowledge across all sports in the fast data product portfolio.
11. Awareness and compliance/adherence to ISO 9001:2015 certification.
Why Work at Stats Perform?
We Love Sports, but We Love Diverse Thinking More!
We know that diversity brings creativity, so we invite people from all backgrounds to join us. At Stats Perform, you can make a difference; by using your skills and experience every day, you'll feel valued and respected for your contribution.
We Take Care of Our Colleagues
We like happy and healthy colleagues. You will benefit from things like Mental Health Days Off, ‘No Meeting Fridays,’ and flexible working schedules.
We Pull Together to Build a Better Workplace and World for All.
We encourage employees to participate in charitable activities, utilize their 2 days of Volunteering Time Off, support our environmental efforts, and be actively involved in Employee Resource Groups.
Diversity, Equity, and Inclusion at Stats Perform
By joining Stats Perform, you'll be part of a team that celebrates diversity and is dedicated to creating an inclusive atmosphere where everyone feels valued and welcome. All employees are collectively responsible for developing and maintaining an inclusive environment, which is why our Diversity, Equity, and Inclusion goals underpin our core values.
With increased diversity comes increased innovation and creativity, ensuring we're best placed to serve our clients and communities. Stats Perform is committed to seeking diversity, equity, and inclusion in all we do.
Overview
Stats Perform is the market leader in sports tech. We provide the most trusted sports data to some of the world's biggest organizations across sports, media, and broadcasting.
Through the latest AI technologies and machine learning, we combine decades' worth of data with the latest in-game happenings, offering coaches, teams, professional bodies, and media channels around the world access to the very best data, content, and insights, improving how sports fans interact with their favorite teams and competitions.
How Do They Use It?
* Media outlets add a little magic to their coverage with our stats and graphics packages.
* Sportsbooks can offer better predictions and more accurate odds.
* The world's top coaches use our data to make critical team decisions.
* Sports commentators engage with fans on a deeper level using our stories and insights.
Anywhere you find sport, Stats Perform is there. However, data and tech are only half of the package. We need great people to fuel the engine. We succeeded thanks to a team of amazing people who spend their days collecting, analyzing, and interpreting data from a wide range of live sporting events. If you combine this real-time data with our 40-year-old archives, elite journalists, camera operators, copywriters, the latest in AI wizardry, and a host of 'behind the scenes' support staff, you've got all the ingredients to make it a magical experience!
Our teams of technical experts specialize in harnessing live sporting data, using advanced cloud technologies, Java, JavaScript, and Python. It is these tech teams that enable us to extract patterns through AI and Machine Learning and deliver our insights via APIs. In short, they turn complex data into magical experiences with cutting-edge technology.
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