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Italian Customer Advisor (Relocation Bonus)Client:Cross Border Talents
Location:Portugal
Job Category:Other
EU work permit required:Yes
Job Reference:efb317314974
Job Views:4
Posted:06.03.2025
Expiry Date:20.04.2025
Job Description:Job Title: Italian Customer Service Advisor (Entry Level) Location: Lisbon, Portugal Are you passionate about customer support and technologies? Would you like to join one of the top BPO companies in Lisbon? Our client is a global leader and one of the biggest companies in Portugal.
Your mission as a customer support agent is to support their activities by offering the best quality service to their customers while working with prestigious worldwide brands.
Your Role as a Customer Support Agent: Answer inbound calls and customer inquiries;Provide support and direction to customers and resolve customer service issues in a timely and empathetic manner;Maintain accurate data input of consumer inquiries, questions, and feedback on the customer services database;Troubleshoot through the use of open questions, support documents, and system training;Offer recommendations to common problems or frequently asked questions.Requirements: EU Citizen or Work Permit;Fluency in Italian (C1/C2 Level or Native);Good knowledge of English (B2 level);Team spirit and flexibility;Private health insurance coverage;Daily Meal Allowance;Monthly performance bonus;Flexible working hours to promote work-life balance;Opportunities for professional development and career advancement;Friendly and collaborative work environment.How to Apply: If you are a highly motivated individual with excellent language skills and a passion for customer service, we'd love to hear from you! Please submit your resume and cover letter to [emailprotected].
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