Customer Service – Delivery App – Italian speakerDoes food drive your life?
Are you looking for a promising career as a Customer Service for a Food Delivery App?
Then, this is your opportunity!
Work with an innovative company that is transforming the food delivery industry around the world!
We are looking for someone with excellent communication and problem-solving skills, in order to provide quality customer support.
As part of our team, you will find adequate solutions and provide support in several cases, guaranteeing the best service possible.
Also, you will have the opportunity to work closely in a fast-moving environment, for a well-known brand!
Don't miss this opportunity to build a successful career in one of the best companies to work in Portugal!
Our ClientOur client is an American multinational company with an innovative food delivery platform.
It enables an easy way to get the food you love delivered.
Through its app, you will be connected to the best restaurants and able to enjoy your favorite meal wherever you are.
What you'll doAs a Customer Service for a Food Delivery App, you'll provide customer support to riders, partner drivers, restaurants, eaters, and couriers;Assist, by phone, email, or chat, with any of the customer's questions and concerns regarding the service;Ensure customer satisfaction by presenting creative solutions to their issues;Guarantee a positive service experience through verbal communication;Provide recommendations to engage with customers' needs.What you'll needGood level of English (minimum B2);Experience in customer service (preferred);Excellent communication and good argumentation skills;Problem-solver;Ability to control and drive direction of calls with customers in several situations;Capacity to build and maintain positive relationships with customers.Teleperformance PortugalTP Portugal is one of the 25 best companies to work for in Europe, according to Great Place to Work.
It was also recognized as the Best and Largest Exporting Company and the Best Job Creator in Portugal by Exame magazine! With more than 14,000 employees for 67 markets, TP Portugal provides services in 37 languages.
With a multicultural, highly qualified, and deeply specialized team, it offers a wide range of integrated omnichannel solutions.
TP is a pioneer in technology applied to customer support and maintains the highest security standards.
TP Portugal continues to grow.
Join our team and find your place at TP!
Apply nowBecome a member of a worldwide team
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