Ensure the highest quality in food and beverages, maintaining impeccable service, and a welcoming atmosphere.PREREQUISITESEducation: Degree or training in food service management (or related fields).Languages: Portuguese and EnglishOther Requirements:- Greater experience in highly complex operations, luxury business, and leading large teams (over 75 employees); - Office Microsoft Suite; Main ResponsibilitiesManage a team of food and beverage professionals, including sommeliers, waiters, bartenders, and support staff.Establish objectives, KPIs, schedules, policies, and procedures; Ensure that thequality of food and drinks meets 5-star standards by monitoring the preparation, presentation, and taste of dishes and drinks; Coordinate special events; Effectively manage food and beverage costs, including purchasing, inventory, waste control, and labor cost control, to ensure profitability; Oversee customer service, ensuring exceptional customer service and promptly responding to any guest concerns or complaints; Ensure all foodand beverage operations comply with health, safety, and licensing regulations; Analyze sales and performance data to identify opportunities for improvement and develop strategies to increase revenue.Manage the department's budget; Stay up to dateon food and beverage industry trends and implement where appropriate; Maintain a safeand healthy working environment, observing all food safety and hygiene standards; Establish an open communication channel with guests, collecting feedback, and striving to constantly improve food and beverage services; ESSENTIAL COMPETENCIES: Strategic leadership, systemic and strategic vision, focus on results, flexibility, conflict resolution, planning, and communication.Seniority levelDirectorEmployment typeFull-timeIndustriesRestaurants#J-18808-Ljbffr