.Are you ready to embrace a new opportunity in sales support?
Are you an adept communicator who can build connections across diverse stakeholders?
If this describes you, we encourage you to pursue the Sales Operations Specialist role in Porto and join our dynamic and ambitious team at Infineon.
Don't let this thrilling chance pass you by – submit your application today and be part of our exciting journey!As a Sales Operations Specialist, your primary duty is to deliver exceptional customer service and sales support.
In addition, you will attend customer meetings and calls while providing operational support.
Moreover, you would have the chance to continuously enhance processes by working with cross-functional resources at different organizational levels.In your new role you will:Be the first point of contact for customer requests and escalate autonomouslyAttend customer meetings/calls to discuss topics, review service levels and build relationshipsPrepare commercial offers with support from Business Unit and Account ManagerSupport Account Manager with RFQ data verification, sales forecast updates and VPA trackingProcess sample requests and support data entry into CRM DynamicsConduct simple analysis, update reports and create credit/debit notes in ERP systemPrepare data for Volume Price Agreements (VPA), track VPA fulfillment, adjust backlog for new pricingSend documents to customers on PCN/PD and track open action itemsBasic lead enrichment activity which includes verifying contact information and opportunities in Sales, Marketing and Distribution (SMD)You have a passion for sales operations and are not afraid to initiate relationships with new contacts.
You have a structured, self-driven working style and a strong business mindset.
You keep the big picture in mind and enjoy taking the initiative.
Moreover, your team player attitude gives you the ability to motivate and inspire your team.You are best equipped for this task if you have:A University/College degree is mandatoryAt least 2 years of experience in a customer support role, ideally in sales supportService-oriented attitude, good interpersonal and communication skillsCapacity to plan work based on general guidelines and good decision-making capacity within the standardized processesFluency in English and GermanPlease send us your CV in English.Contact:Diogo Venâncio, LinkedIn#WeAreIn for driving decarbonization and digitalization.As a global leader in semiconductor solutions in power systems and IoT, Infineon enables game-changing solutions for green and efficient energy, clean and safe mobility, as well as smart and secure IoT.
Together, we drive innovation and customer success, while caring for our people and empowering them to reach ambitious goals.
Be a part of making life easier, safer and greener