Air Liquide Europe Business Services (ALEBS) was created in 2019 in Lisbon, Portugal with the mandate to provide financial services for Air Liquide European entities. In the space of 4 years, it has expanded to over 400 employees based in 3 office locations: Lisbon, Tomar and Guarda. The geographical scope was extended to include, besides the European affiliates also entities located in Africa, Middle-East and India, and the operational scope was extended and includes today not just Finance, but also Human Resources.
How will you CONTRIBUTE and GROW? The HR Transformation is one of the largest transformational projects that Air Liquide engaged in over the last years and will meaningfully impact our ways of working. Joining the team will provide you with an opportunity to work in an international project environment with a lot of visibility on the European level, where we will be able to take the next steps in our digitization journey and will positively influence our employee experience all across Europe.
Note: The position is open for 3 locations: Lisbon, Tomar and Guarda.
Key Responsibilities: Manage a team of HR BSC Payroll specialists that provide first level of HR services support to Euro & AMEI HR SSC's customers.Guide, train and coach team members with daily activities and projects to ensure high quality services delivery.Collaborate effectively with other teams to ensure an integrated approach to HR service delivery.Communicate effectively with internal and external stakeholders (customers, vendors, etc).Ensure delivery of services in accordance with agreed performance levels (KPI) and in line with legal/regulations (compliance), continuously driving improvement activities/projects (simplification, standardization, automation) for service excellence and consistent customer experience.Identify and develop relevant service performance measures for the team to improve quality of services delivery.Identify and implement process improvements initiatives including identifying technology opportunities to optimise processes.Lead the team in resolving complex issues that arise.Manage the cost-effective operation and high performance of the BSC HR Team, ensuring the efficient and effective processing of the daily and monthly tasks performed by the team.Be compliant with Service Level Agreements set with the entities of the Group and the analysis of Key Performance Indicators.Be involved in all necessary audit and compliance matters.Collaborate effectively with other teams to ensure an integrated approach to HR service delivery including participation in the service review meetings with clients if required.Are you a MATCH? Degree in Human Resources Management or other Social Sciences or administrative equivalent discipline.Experience in Human Resources environment (recommended and in shared services environment will be considered a plus).Solid and Consolidated Payroll experience.Strong organizational and time-management skills.Excellent interpersonal skills (collaborative and team oriented with cross-functional collaboration background).Excellent verbal and written communication skills with the ability to interact professionally with a diverse group of people including managers, executives, business partners and subject matter experts from various countries, cultures and business levels.Ownership and accountability for achieving team/group goals.Analytic thinking and pragmatic approach.Promotes best practices, works to improve processes.Ability to work in a fast-paced and customer-focused environment.Ability to act in a confidential and sensitive manner.High sense of commitment and responsibility.Fluent in English - Mandatory. Other European language is a plus.Availability to travel when possible and necessary.Our Differences make our Performance At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.
About UsA world leader in gases, technologies and services for Industry and Health.
Through the passion and diversity of its people, Air Liquide leverages energy and environment transition, changes in healthcare and digitization, and delivers greater value to all its stakeholders.
Join us for a stimulating experience: you'll find a world of learning and development opportunities where inventiveness is at the heart of what we do, in an open, collaborative and respectful environment.
Discover what your professional journey at Air Liquide could be here!
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