Product Delivery Manager
We are serious about Tech. We are problem-solvers with big ambitions, keeping a people-first mindset at the core of our work.
The Product Delivery area consists of a team of Product Owners that are charged with leading the delivery of all products across the business.
* Work closely with the product management team to gather requirements and the vision for the area.
* Manage a team of senior product owners, product owners and associate product owners focused on delivering products.
* Ensure the company values are exhibited by all product owners and be an evangelist of any company-wide initiatives that require full employee engagement.
* Ensure the correct level of stakeholder engagement across the organization for all projects, including ensuring the business is fully aware of the latest product releases and has appropriate time to prepare in advance of these releases.
* Communicate progress and updates regularly to the Director of Product Delivery, Directors of Technology and Directors of Product Management.
* Kick off major projects within the business ensuring the correct level of engagement across all business functions and locations.
* Work closely with the product management function ensuring the necessary level of detail is provided to them in a timely manner to allow them to build a cohesive and structured roadmap for product delivery.
* Identify and implement product improvement initiatives.
* Through a deep understanding of our product set, be able to advise commercial and technology stakeholders on the best course of action to help deliver the best possible customer experience.
* Influence the roadmaps across areas to drive forward the product set.
* Be expected to have detailed commercial and company performance understanding across multiple business domains and to have a solid understanding of the competitive landscape.
* Ensure that all solutions meet company-wide 'hygiene' requirements in terms of non-functional performance, security, compliance, and social responsibility.
* Where appropriate, coordinate with 3rd party content and technology providers to ensure timely and quality delivery/integration of external product features as specified.
We are looking for an exceptional product person to deliver game-changing improvements for our customers and business.
A result-driven person that has an action-oriented approach. You pursue work with energy and drive.
A customer focus champion that builds and delivers solutions that meet customer expectations.
An effective communicator that communicates credibly and effectively across a range of channels and audiences, with excellent written and verbal communication skills.
Resilient and confident under pressure, maintaining a positive attitude despite adversity.
Someone that works cooperatively with others across the organization to get work done.
Someone that leads by example and with empathy, driving the standards of performance of a team while understanding/accepting different perspectives.
Strong analytical and problem-solving skills.
Ability to coach a Product team.
Strong relationship management skills.
Knowledge of techniques for requirements elicitation and specification.
Ability to understand back-end technical architecture at a high level.
Experience in working across multiple delivery methodologies.
Experience in influencing working practice change across analysis and development departments.