Have you always dreamt of moving abroad and living in a warm climate? This Customer Service job lets you work under the Portuguese sun while living in Portugal's vibrant capital. Next to that, you get a chance to represent a luxurious commercial vehicle brand.
Your responsibilities and impact as a Customer Service Agent will be:
* Helping clients with incoming issues
* Ensuring high-quality customer service
* Booking appointments for maintenance
* Roadside assistance
* Recording data in the CRM system
* Giving information about the app, warranty, and purchases
Skills, qualifications and interests you need to succeed in this role:
* A native level of Dutch and a high level of English (C1)
* Knowledge of the value and impact that a good customer experience can create
* Articulate & communicative
* Available for 24/7 rotative shifts
* Being a real team player and committed to your work
* Living in or willing to relocate to Lisbon for an international career and life experience
* Having a valid Portuguese work permit or an EU passport (required)
What’s in it for you?
* Type of contract: a long-term fixed-term contract, renewable every year.
* Working hours: full-time (40h/week)
* Monday to Sunday, availability to work between 00:00 - 23:59, 8 hours a day (plus one hour for lunch/dinner), on a rotational schedule
Salary conditions (*) – 2 options:
* Including free accommodation (shared flat, all bills included): 1040 € gross/month
* Excluding accommodation: 1298€ gross/month
For international candidates:
* Reimbursement of your initial flight expenses after 3 months
* Help with paperwork, opening a bank account, etc. upon your arrival
* Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company
* Real career opportunities in different career paths (team lead, supervisor, etc.). There's a program that lets you grow within the company after 6 months
(*) Compensation during the training period if successful (from 1 to 4 weeks): nearly fully paid
#J-18808-Ljbffr