**Head of Partner Operations Job Description**
We are looking for a seasoned professional to lead our successful Operations team in shaping the future of the app economy.
Key Responsibilities:
* Manage the Operations team, ensuring all goals and needs are met
* Foster customer loyalty by building strong relationships with app developers
* Ensure seamless onboarding experiences for new developers
* Cultivate a customer-centric team environment
* Develop and execute success plans to meet business objectives and stakeholders' goals
About Us:
Aptoide is the fastest-growing Android App Store and distribution platform, serving over 400 million users worldwide. Our multicultural team spans from Portugal to Singapore and China, working closely with end-users, Developers, OEMs, and Telecoms.
Our Mission:
To bring back the freedom of choice to the apps world, creating unmatched value for developers and users globally.
What We Offer:
* A dynamic work environment that reaches millions of users worldwide
* A multicultural and talented team
* A flexible schedule aligned with your leadership style
* Opportunities for growth and development
* A comprehensive benefits package
Requirements:
* 8+ years of experience in customer management within the mobile or digital industry
* Proven team leadership experience
* A customer-first mindset and ability to build and maintain relationships
* Fluency in English
* Excellent communication and organisational skills