Job Summary
We are seeking a highly skilled and multilingual individual to join our customer support team for a top consumer credit platform. The ideal candidate will be fluent in French and possess strong English skills, with a passion for providing excellent support and enhancing customer experiences.
Key Responsibilities
* Provide exceptional customer support via various communication channels
* Enhance customer experiences through proactive issue resolution and effective communication
* Collaborate with internal teams to resolve complex customer issues
* Develop and maintain knowledge of consumer credit products and services
* Stay up-to-date on industry trends and best practices in customer support
Requirements
* Fluency in French and strong English skills
* Excellent written and verbal communication skills
* Proven experience in customer-facing roles, preferably in the financial sector
* Strong problem-solving and analytical skills
* Ability to work effectively in a team environment
About Us
We are a forward-thinking company committed to delivering exceptional customer experiences. Our team is dedicated to making a positive impact in the world of consumer credit, and we're looking for talented individuals to join us in this mission.
What We Offer
* A dynamic and supportive work environment
* Ongoing training and development opportunities
* A competitive salary and benefits package
* The chance to work from our office in Braga and make a real difference in the lives of our customers