Start: 6th MarchShift hours: Monday to Friday: 07:00AM - 04:00PM (Rotational shifts)2 days off: Saturday and SundayTasks:Manage customer expectations regarding products and services.Prepare, maintain, and review files.Communicate with customers via email or chat to provide product information, take or enter orders, cancel accounts, or obtain details of complaints.Profile:German or French C2English B2Experience in Customer Support (preferable)Benefits:Excellent remuneration package based on experience, skills and performanceLife InsuranceMeal allowance + Transport allowancePrivate health insuranceRelocation package:Reimbursement of Airfare on the 6th month of Contract up to 400€ in Economy classAccomodation for the first year:Apartment Room with rent of 280€ for 12 months (discounted directly from the payslip)