SN Digital (SND) is a technology division of Springer Nature. We are responsible for maintaining and delivering millions of articles used by researchers, scientists and students around the globe.
In our new Lisbon office, we’re looking for people who want to become part of a global team that aims to put Springer Nature at the forefront of digital publishing. There are c.230 of us in London, Berlin, Pune, New York, Madrid, Dordrecht, Heidelberg. We work in collaborative, multidisciplinary delivery teams, developing digital products and services that answer user problems and support business goals.
The work is interesting and meaningful.
Our culture is collaborative and friendly.
We encourage and support growth, both personal and professional.
This is a terrific opportunity for friendly, inquisitive people who want to get involved in our work, who love to learn, who will embrace and develop our culture, and help make SNDigital Lisbon a place where people and ideas can thrive. Having a good command of English is important; collaboration is crucial in our day-to-day work, so being able to communicate your ideas and understand others’ is key.
We are intentionally looking to create teams that are diverse and inclusive. Diversity is the mix of culture, background, experience, and personality that we all bring; inclusion is getting the mix to work better together. We want every member of our teams to contribute to our common goals while respecting each other's skills, knowledge, and needs.
THE WORK
Springer Nature has a portfolio of over 3,000 peer-reviewed journals and books across all areas of science. The Content Acquisition programme you’ll be joining is looking at the systems and processes across our imprints, and is working to create a world-class submissions experience for our global audience of academic researchers and editorial staff.
You will be working on Submissions i.e. the process of getting a manuscript from its authors to our editorial staff. It is the connection between researchers and us as they begin their journey as an author. Working across the Springer Nature imprints, you will work closely with editorial and operational staff and the wider CA product, design, and development team.
YOUR ROLE
We are looking for Quality Analysts who are passionate about quality and believe in continuously improving and baking it into the product.
QA != End of the line testing
QA != Gatekeeper of releases
QA != Automate all the things
The role of a QA is analyzing all aspects of the development cycle from design discussions to monitoring in production with a view of improving quality. Advising teams on how (and what) to test and coach them to constantly think about the cross-functional requirements from the get-go. Driving the team towards working in smaller batches, releasing more frequently, shortening feedback loops and learning from log analytics and customer feedback. Your interaction and collaboration with different roles and teams are more valued than finding bugs or writing test scripts and documenting test cases and charters.
You will also be a part of a global QA community working across London, Pune, Berlin. We invest in our employees and we also expect you to take responsibility for your own personal growth and continuous improvement. We are looking for people who constantly look for things to learn and believe in sharing and helping others grow.
YOUR RESPONSIBILITIES
* You are expected to be the influencer and coach for your team to bring the focus on quality to the forefront of development.
* You will also be looked upon to explore/support new ideas/tools/techniques within the QA space to help us grow as a community.
* Be the Quality strategist: You will be expected to facilitate team discussions to identify the most important quality and functional parameters for the product and come up with a strategy on how we plan to test and measure them.
* Analyze and improve designs: Strong at understanding how things work under the hood i.e. the technical architecture.
* Risk-Based Testing: We don’t believe in testing everything before things get into production.
* Continuously advocating the test pyramid: We do not believe in the need for complex parallelly running regression/smoke/sanity test suite.
* Shorten our feedback cycles, without compromising on quality.
* Be the advocate for testability: Constantly talking to the team about adding logging and traceability to the system.
* Be the user's eyes and ears: Regularly bring customer focus in your testing to help the team make better decisions.
* Preventing them over finding and logging them.
* Focus on shifting left but don’t forget shift right.
* Cross-Functional Requirements: Understanding the importance of Security, Performance, and Accessibility.
* Root Cause Analysis: Be an advocate for getting the team to do root cause analysis and post mortems of issues regularly.
* Advocate process improvements: Strong understanding of various methods of SLDC (Lean/Kanban).
* Help the QA community grow: Be an active member of the QA team, helping organize events/sharing sessions.
In addition, we offer:
* Food allowance, € 7,63 EUR per working day via meal card
* 10% time, or ‘hack day’
* Access to LinkedIn Learning via our internal learning and development platform
* Free access to all SN Publications
* Private health insurance for you and your partner and children if applicable – Medis TOP + serious illnesses
* Personal accidents insurance for you
* Possibility of 2 days per week working from home
* Travel costs for commute card up to max. € 40 per month
At Springer Nature we value the diversity of our teams. We recognize the many benefits of a diverse workforce with equitable opportunities for everyone. We strive for an inclusive workplace that empowers all our colleagues to thrive.
Why work here?
We are an ambitious and dynamic organisation, and home to some of the best-known names in research, educational and professional publishing.
About Us
We are a global and progressive business, founded on a heritage of trusted and respected brands – including Springer, founded in 1842, Macmillan, founded in 1843 and Nature, first published in 1869.
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