Duties & Responsibilities
This is a remote position.
About our client:
Our client, a listed global leader that provides innovative solutions, is committed to helping some of the world's most well-known brands tackle their most pressing business challenges. With a reputation as a trusted partner to global organisations, the company delivers future-focused solutions that enhance customer experiences and enable businesses to stay ahead of the digital curve. Driven by a passion for innovation and customer success, this company has become known for its reliable and impactful solutions. As a member of this dynamic team, the successful candidate will have the option to work in a hybrid capacity, or in a traditional office environment. Working alongside a high-performing and diverse team of professionals on a global scale, the ideal candidate will bring a proven track record of achievement and a passion for driving results. You will be part of a team contributing to a culture of inclusion, connectedness and an environment surrounded by opportunity.
What you will be doing:
* Spearhead customer-centric initiatives to elevate our client's SaaS offering within the Customer Experience team.
* Foster collaboration with diverse teams including product managers, analysts, engineers, and QA experts on strategic roadmap and client projects.
* Lead the entire design journey, from insightful research and prototyping to captivating UI and visual design.
* Dive deep into user research and competitive analysis to craft designs that resonate with users.
* Craft scalable customer experience solutions with an emphasis on usability and efficiency.
* Play a pivotal role in shaping a modular design pattern library for seamless experiences across platforms.
What you need:
* 5+ years UX/UI design experience, with a design-related degree and a tech-driven passion.
* Effective collaboration with engineering and QA teams, translating requirements into product features.
* Proficient in Figma, Adobe Creative Suite, and Atomic design principles.
* Skilled in responsive interface design across mobile and web platforms.
* Committed to lean, agile methodologies, driving continuous design improvement and innovation.
Location/s:
Job ID: J104460
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