Job Description
This is a remote UX/UI design position.
About Our Client
Our client is a global leader that provides innovative solutions to help top brands solve their most pressing business challenges. As a trusted partner to global organizations, we deliver future-focused solutions that enhance customer experiences and stay ahead of the digital curve.
Driven by innovation and customer success, our company has become known for its reliable and impactful solutions. The successful candidate will have the option to work in a hybrid capacity or in a traditional office environment.
Responsibilities
* Spearhead customer-centric initiatives to elevate our SaaS offering within the Customer Experience team.
* Foster collaboration with diverse teams including product managers, analysts, engineers, and QA experts on strategic roadmap and client projects.
* Lead the entire design journey, from insightful research and prototyping to captivating UI and visual design.
* Dive deep into user research and competitive analysis to craft designs that resonate with users.
* Craft scalable customer experience solutions with an emphasis on usability and efficiency.
* Play a pivotal role in shaping a modular design pattern library for seamless experiences across platforms.
Requirements
* 5+ years UX/UI design experience with a design-related degree and a tech-driven passion.
* Effective collaboration with engineering and QA teams, translating requirements into product features.
* Proficient in Figma, Adobe Creative Suite, and Atomic design principles.
* Skilled in responsive interface design across mobile and web platforms.
* Committed to lean, agile methodologies, driving continuous design improvement and innovation.