Are you a German speaker looking for a new job opportunity as an Engagement Consultant?
In this role, you will partner with an assigned portfolio of content creators to maintain and improve their engagement with the platform. The goal is to help partners get the most out of their channel, significantly impacting their business. In this target-driven environment, you will work towards individual targets. Become part of a large team!
We need those who want to play their part and drive value. Those who want to live their dreams and embrace a world of opportunities.
What you'll doAs an Engagement Consultant, you'll be a trusted consultant with partners to develop and optimize their channel;Increase platform usage and adopt various content creator's tools and features;Detect and understand the customer's needs and objectives;Connect the customer's needs to key platform features;Handle a high volume of potential clients daily through video calls, email, and phone calls;Manage portfolio and prioritize it while detecting opportunities and following up with content creators over several months.What you'll needNative German speaker;Fluency in English (minimum B2 level);BA/BS degree or equivalent (MA/MSc in Marketing, Digital Marketing, Communication, or Journalism can be a plus);A minimum of 2 years of work experience in sales and/or online advertising/social media;Strong desire to meet or exceed productivity, sustainability, and customer satisfaction targets;Strong verbal and written communication skills to pitch on the phone and compose compelling proposals;Good time management skills and ability to organize your own day;Client-focused, keen interest in customer interaction & ownership of business goals;Passionate about social media;Team player with the ability to work in a fast-paced and constantly evolving environment.Teleperformance PortugalTP Portugal is one of the 25 best companies to work for in Europe, according to Great Place to Work. It was also recognized as the Best and Largest Exporting Company and the Best Job Creator in Portugal by Exame magazine!
With more than 12,000 employees from 111 nationalities, TP Portugal provides services in 35 languages. With a multicultural, highly qualified, and deeply specialized team, it offers a wide range of integrated omnichannel solutions. TP is a pioneer in technology applied to customer support and maintains the highest security standards.
TP Portugal continues to grow. Join our team and find your place at TP!
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