Support regular business analysis and allow deeper monitoring of the operational and financial activity of Webhelp operations in Portugal.
Coordinate bi-monthly business reviews for Key Accounts in order to promote better and deeper knowledge of those accounts.
Support the controlling tasks of the Housing rent costs (rooms' rents for agents) in coordination with third parties and prepare monthly reports to Senior Management Controller and CFO.
Regular monitoring of the recruitment costs to ensure deeper cost monitorization while linking the evolution of investment with attrition, absenteeism, and market conditions. Elaborate reports to give visibility on the monthly return on the investment done.
Support on the costing and pricing tool's update in order to guarantee higher accuracy.
Support Senior Management Controller on the business/financial estimations processes (Budget, forecast, rolling forecast, outturn).
Internal Audit – Internal audit of the most relevant processes/departments in order to control financial risk.
Review operational reports of main accounts to ease the understanding and measure the impact of operational events on the results of each project.
Monitoring of indirect wages costs evolution through a monthly report, presenting ins and outs, weight of wages over each CC, budget trackability, and others.
Back up to the Senior Management Controller.
Support accounting team on the month closing process when needed.
Language Requirements:
Time Type: Full time
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